Cancellation and Refund Policy

IDEX Events Private Limited require all processors to securely protect your data and only retain data for as long as they need. Online payments will be taken via Stripe and Event Avenue. The payments taken online will be via a secure payment gateway and will appear on your bank statement as IDEX Events Private Limited.

All payments are non-refundable unless otherwise stated. Any requests for refunds must be received in writing within 21 days following an event and will be reviewed by management with no guarantee of a reimbursement. Any refunds will be issued minus a 10% administration fee. The company accepts no responsibility for circumstances beyond its control.