Allergan Aesthetics, a unit of AbbVie, has launched a new tool to improve communication about skin quality between patients and doctors. The company introduced the Skin Quality Index (SQI) to help patients and providers speak the same language during aesthetic consultations. Researchers designed the framework after identifying major communication challenges in clinical settings.
Structured vocabulary for skin health
The SQI delivers a clear and structured vocabulary for describing skin health and aesthetic concerns. Allergan Aesthetics said patients and clinicians often use entirely unique terms for the same issues, creating confusion during treatment planning. The company described this communication gap as a key barrier to effective care.
The index introduces 15 consensus terms grouped across four core dimensions of skin health. These dimensions include visible changes, texture and surface irregularities, hydration balance, and mechanical aspects of skin quality. The structured approach aims to support clearer discussion of skin concerns and treatment expectations.
Based on global research
Allergan Aesthetics based the SQI on what it calls the most comprehensive global study on skin quality language. The research appeared in the Dermatologic Surgery journal and involved patients and providers worldwide. Company researchers also reviewed terminology used across decades of aesthetic medicine literature.
The development process followed a three‑phase strategy. Phase one mapped how skin quality terms appeared in more than 900 published sources. Phase two gathered expert input from healthcare professionals to reach consensus on definitions. While phase three tested the terminology with patient focus groups and large surveys. The surveys involved more than 200 providers and over 1,000 patients.
Shared vocabulary improves treatment accuracy
Clinicians and researchers said the lack of a shared vocabulary can reduce treatment accuracy. Patients may use general terms like “dry” or “rough”, while physicians refer to clinical conditions such as xerosis. These differences can affect consultation quality and overall patient satisfaction with aesthetic outcomes.
Experts believe the Skin Quality Index will help dermatologists and aesthetic specialists better understand patient concerns. The shared vocabulary should help physicians recommend more targeted treatment plans. Patients could also feel more confident in discussions about their skin goals.
Dermatologists involved in the project called the SQI a “paradigm shift” in patient consultations. They said the index empowers patients to express their needs more precisely. Clinicians said clearer communication would increase personal care and improve outcomes.
Supporting tools for clinicians and patients
Allergan Aesthetics has also launched tools to help clinicians and patients use the SQI. These include a dedicated microsite and an interactive quiz developed with New Beauty. The company plans wider dissemination of the framework later this year.
Allergan Aesthetics said the Skin Quality Index reflects its commitment to research, innovation, and advancing aesthetic medicine globally.